Account Queries

Are my credit card details safe on your website?

We do not store any credit card information. The information that you enter is provided to the bank's payment gateway and not saved by the website. When you proceed through the shop process and enter bank details the site changes to use a secure connection which encrypts the data being sent over the internet in order prevent it being intercepted. 

I don’t have a credit card how do I purchase from your website?

Our website only accepts payment by credit or debit cards and PayPal. If you would like to pay with cash, please visit our roasting warehouse.

I have lost my login details?

On the Login page you can select the 'Forgot your password?' button, click on this and it will ask you to enter your email address. Click continue, it will then ask for your Security Question, enter this and hit Submit Request and then Continue. Your password will then be sent to you email address.